Shipping Policy
We ship across India and offer a Cash on Delivery (COD) option for pin codes supported by our delivery partners.
Shipping Charges
Orders | Delivery Charges |
All prepaid orders above ₹998 | Free |
All COD orders and prepaid orders below ₹998 | ₹49 |
Note: These charges are subject to change at the company’s discretion.
Shipping Timeline
- Orders are shipped within 3-4 business days.
- Delivery typically takes 5-7 days post-shipping.
- Estimated delivery times are provided on the shipping page but may vary based on location and our logistics partners.
Cash on Delivery
You need to pay 10% of the total bill amount as an upfront booking amount if you select CoD as payment option. The Remaining 90% of the amount will be collected at the time of delivery.
Additional Information
- We strive to deliver your purchases in a single package, though items from different locations may arrive separately. You will only be charged one delivery fee for the entire order.
- Upon shipping, we will email your package tracking information.
- Refusal of COD orders will deactivate this option for future orders.
- COD may not be available in certain pin codes; contact our customer WhatsApp helpline for queries.
- For time-sensitive deliveries, email us and leave comments in your order. We will attempt to meet your request but cannot guarantee it.
- Orders in India are shipped via reliable courier companies like Delhivery. If your address is outside their service area, we will contact you to arrange an alternative solution.
- No refunds will be processed for doorstep cancellations or if there are more than one failed delivery attempts.
For any queries, please email us at hello@theartiz.ai.
Feel free to reach out if you have any questions or need further assistance.